FAQs
How do I book a ride with EliteLXY?
You can easily book a ride through our website by using the booking form or via our mobile app.
How do I pay for
my ride?
​We accept payments through credit cards, debit cards, and secure online payment gateways via our website and app.
Can I schedule a ride in advance?
Yes, EliteLXY offers a feature to book rides in advance. Just select the ‘Schedule Ride’ option while booking.
Is there a cancellation fee if I cancel my ride?
Yes, a cancellation fee may apply depending on the timing of the cancellation. Please check our cancellation policy for detailed information.
What safety measures does EliteLXY take during rides?
We prioritize customer safety by ensuring all vehicles are regularly sanitized, and drivers follow all health protocols. Additionally, all our drivers are background-checked and trained for safe driving.